Table of Contents
Commercial Glass Restoration
50,000 Square Feet. One Company. Zero Distortion.
The Shangri-La Hotel in Toronto called with a problem most glass restoration companies would have declined before the sentence was finished. Fifty thousand square feet of scratched glass. One of the most recognized luxury hotel brands in the world. A standard of finish where anything less than perfect isn’t acceptable.
We said yes. We delivered. Every panel. No distortion. No haze. No swirls.
That’s the job that defines what commercial glass restoration actually means at the highest level. Not a storefront. Not a lobby. Fifty thousand square feet of a luxury hotel — restored to the standard the brand demands.
When a project manager in Dallas has 100 scratched tempered panels and needs someone who has genuinely done this at scale — that’s who calls us. Because 100 panels isn’t intimidating when you’ve done 50,000 square feet.
The Commercial Glass Problem Nobody Budgets For
Construction cleanup crews use scrapers. Window washers use the wrong tools. Fabrication debris — microscopic glass particles shed during manufacturing — embeds itself into tempered glass surfaces during installation. Welding and grinding sparks travel further than anyone expects. And suddenly a brand new building, a newly renovated hotel, a freshly completed hospital has scratched glass everywhere.
Replacement sounds straightforward until you run the numbers. Lead times of 3-6 months. Scaffolding costs. Tenant disruption. Construction coordination. Insurance claims that drag on for a year. And a replacement cost per panel that adds up to six figures before you’ve finished counting.
Or: one call to Unscratch the Surface, a crew on site within days, and glass restored to like-new condition for a fraction of the replacement cost — with a no-distortion guarantee that protects everyone in the chain from the GC to the building owner.
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Commercial Projects — The Numbers Speak
Every project below was completed without replacement. Every panel restored to like-new condition. Every client saved significant time and money:
- 🏨 Shangri-La Hotel — Toronto, Canada — 50,000 sq ft restored — largest single project in our history
- 🏟️ Notre Dame Football Stadium — South Bend, IN — 8,500 sq ft — curtainwall glass restoration
- 🏥 Long Island Jewish Medical Center — Queens, NY — 7,000 sq ft resurfaced
- 🏟️ Biloxi Convention Center — Biloxi, MS — 7,000 sq ft saved from replacement
- 🏥 ETMC Hospital — Pittsburg, TX — 308 panels, 12 days, saved $161,000 — insurance claim
- 🏢 Denver Mid Rise — Denver, CO — 125 panels, 7 days, saved $75,000 — boom lift access
- 🏫 Lake Dallas High School Press Box — Lake Dallas, TX — commercial press box glass restoration
- 🎭 Los Angeles Holocaust Museum — precision restoration, zero margin for error
- 🏨 Disneyland Hotel — Anaheim, CA — full glass restoration
- 🏨 Hyatt Regency Denver at Colorado Convention Center — glass graffiti repair
- 🏨 High-End Resort — Palos Verdes, CA — 95 French doors restored
- 🏨 InterContinental Hotel — San Francisco, CA
- 🏨 Crowne Plaza — Ventura Beach, CA
- 🏨 Prince Kuhio Hilton — Honolulu, HI
- 🍎 Apple Store — San Luis Obispo, CA & Yonkers, NY — glass graffiti removal
- 💻 Microsoft Store — Mission Viejo, CA
- 💼 Facebook VR Studio — Seattle, WA
- 💎 Bvlgari — Costa Mesa, CA
- 🏢 Hess Tower — Houston, TX
- ⛳ Friars Head Golf Course — The Hamptons, NY
- ⛳ Big Canyon Country Club — Newport Beach, CA
- 🎓 Trinity University — San Antonio, TX
- 🎓 Los Angeles Harbor College — glass curtain wall resurface
- 🏥 Malwarebytes Offices — Santa Clara, CA
From luxury hotels to university stadiums to Apple stores — if it has glass and it matters, we’ve restored it.
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308 Panels in Pittsburg, Texas — The Insurance Claim That Changed Everything
A window washing crew used the wrong tools. 308 tempered glass panels on a hospital in Pittsburg, Texas — scratched. The insurance claim was filed. The question was whether to replace or restore.
Replacement cost: $161,000. Lead time: months. Hospital disruption: significant.
We sent a crew of three. Twelve days. Every panel restored to like-new condition. The insurance company paid a fraction of the replacement estimate. The hospital stayed operational. And we learned something important on that job — 308 panels of the same glass, the same scratch pattern, the same cause — it’s where you develop a system. A rhythm. A level of efficiency that only comes from doing the same thing perfectly, over and over, until it’s automatic.
That system is what we bring to every commercial job now. Whether it’s 10 panels or 50,000 square feet.
Denver — 125 Panels, 7 Days, A Boom Lift, and a Lesson About Access
The Denver mid-rise had 125 scratched panels from construction cleanup scrapers. The challenge wasn’t the glass — it was getting to it. Boom lift, 7 days, a crew of four working at height with equipment that shifts, vibrates, and fights you every time you need precise, controlled pressure on a glass surface.
Saved the building owner $75,000. Delivered zero distortion at height. That’s the job most companies decline before they even see the glass.
Two Questions Every Commercial Client Should Ask
What would replacement actually cost — fully loaded? Panel cost is just the beginning. Add scaffolding, crane access, tenant disruption, construction coordination, lead time carrying costs, and the true replacement number is almost always 3-5x the panel price alone. Restoration math looks very different against that number.
Can your tenants, guests, or operations live with the scratches while you wait for replacement? For a luxury hotel, a hospital, a retail flagship — the answer is almost always no. Every day with scratched glass is a day the property isn’t performing at its standard. Restoration gets you back to standard in days, not months.
The Standard We Work To
We invented our glass resurfacing process. We hold the patent. We built our own tools because nothing that existed was precise enough for the scale and quality of work we do. Since 2005, we’ve restored over 100,000 square feet of commercial glass across 27 states and four countries — on projects where failure was never an option and distortion was never acceptable.
Our no-distortion guarantee means exactly what it says. If we can’t restore your glass without distortion, we tell you before we start. No surprises. No excuses. Just honest assessment and flawless execution — or we walk away before we make it worse.
General contractors, property managers, hotel operators, insurance adjusters, and facility directors across the country have made us their first call for one reason: we consistently deliver results that protect their reputation as much as ours.
Not always the cheapest. Always the best.
Ready to Talk?
Tell us what you have — panels, square footage, cause of damage, access situation. We’ll give you an honest assessment, a realistic scope, and a number that makes the replacement cost look very different.
Call or text: 805-295-9020
California | Nationwide | International
Frequently Asked Questions
How much does commercial glass restoration cost compared to replacement?
Typically 20-40% of full replacement cost — and that’s before accounting for scaffolding, crane access, lead times, and tenant disruption that replacement requires. On the Pittsburg TX hospital project, restoration saved $161,000 against the replacement estimate. On the Denver mid-rise, $75,000 saved on 125 panels. The larger the project, the more dramatic the savings tend to be.
Can scratched glass be restored without disrupting tenants or operations?
Yes — in most commercial applications restoration is performed in place with no removal, no major access disruption, and no extended closures. A typical panel takes 1-3 hours depending on scratch depth and glass type. We work around operational schedules and can phase projects to minimize any disruption to tenants, guests, or staff.
What causes most commercial glass scratching?
The three most common causes: window cleaning scrapers (the single most frequent cause of serious damage), fabrication debris — microscopic glass particles shed during manufacturing that embed in the surface — and construction activity including welding spatter and concrete splash. All three are restorable in most cases. The key variable is scratch depth, which we assess before committing to any project.
Do you work with insurance claims on commercial glass damage?
Yes — and we’re experienced in the documentation insurance adjusters need. The Pittsburg TX hospital project was a window washer insurance claim. Restoration typically costs a fraction of the replacement estimate, which benefits both the property owner and the insurer. We can provide detailed assessments, before/after documentation, and scope letters suitable for insurance purposes.
Does your process void the glass warranty on commercial installations?
No. Pella — a major US glass manufacturer — attended one of our projects, measured our material removal, and officially determined our process does not affect structural integrity. We remove approximately 2 thousandths of an inch. A deep scratch is itself a structural weak point. Removing it makes the glass stronger. We’ve never had a warranty claim related to our restoration process in 20 years of operation.
Can you restore glass at height — high-rise, curtainwall, boom lift access?
Yes — including curtainwall systems, high-rise panels, and projects requiring boom lift or scaffolding access. The Denver mid-rise required full boom lift operation for 125 panels. Notre Dame’s curtainwall restoration required specialized high-access techniques. Working at height with polishing equipment requires specific expertise — machine stability, pressure control, and technique adjustment that most operators don’t have. We do.
Do you provide commercial glass restoration throughout the US?
Nationwide and internationally. We’re based in Ventura County, California and work throughout Southern California regularly. For significant commercial projects — large panel counts, high-value glass, insurance claims, or curtainwall systems — we travel anywhere in the US and internationally. Toronto, Biloxi, Denver, Queens NY, South Bend IN, Pittsburg TX — the project determines the destination, not the distance.