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Rich was a huge help. He was extremely professional. Multiple scratched tempered glass, on a large modern home, I was extremely happy with the work that Rich performed !! would recommend 10/10.
Greg Harmon
August 17, 2021Rick has done several sets of glass for me. I restore classic cars & good original glass is hard to find. Most of it is scratched. Sometimes small & some pretty deep. Rick performs a work of art on them... read more & they come back looking brand new. Always gets them done when I need them. Communication is great & price is more than fair. Don’t hesitate to contact him for any glass polishing needs.
David Davis
May 2, 2024Rick has THE BEST customer service! He saved the day under the wire and made the impossible happen for me. My family has a mom & pop shop in Noe Valley, San Francisco we desperately needed to fix... read more our window storefront in less than 24 hours in time for a CBS interview. I called every one in the San Francisco Bay Area (San Francisco, San Jose, the peninsula, and Sacramento) and understandably no one could open up their schedule to do the work in such a tight time frame. Less than 24 hours is tall order! I reached Rick earlier that day and I remembered how nice he was. All hope was lost, it was past 5pm and I had no one, but I called Rick again since I remembered how nice he was earlier that day. I made a second plea and he did me the huge curtesy of calling his friend, Don Leet, owner of Leet Glass Restoration in San Diego. That friend flew up to SF at 8:45pm that evening and started the work the next day at 7:30am in time to restore the window before my deadline. I couldn't have accomplished this in less than 24 hours without Rick's kindness. Even though he lived far away, he still offered an ear, glass education, and a fantastic solution to my problem. I appreciate him. He's a blessing to my family business even though we are far away. He is a great human being! Bless you big time dude!
Kay Astorga
November 1, 2025 -
Rick does a phenomenal job his attention to detail is second to none we had a large surface area( circa 1500 sq ft ) of glass restoration and resurfacing to do and Rick restored this glass way beyond our expectations
Patrick Walsh
April 9, 2025If you’d told me a year ago that my 1971 Cuda’s original glass could look brand-new again, I’d have laughed. But Rick from Unscratch the Surface proved everyone wrong—including the skeptics who said it “couldn’t be done.” Let me explain... read more why Rick deserves every one of these five stars. I’ve owned my ’71 Cuda (not a Barracuda, as I constantly remind folks!) since 2014. This car is my pride, a late-’70s restoration turned full top-to-bottom original-equipment rebuild. Originality matters to me, so when I heard whispers that old glass could be resurfaced without waviness, I was intrigued but wary. After all, I’d been told the flaws were permanent, that replacing the glass was the “only way.” But Rick? He saw potential where others saw junk. I drove the glass down from Petaluma, and from the moment I met Rick, his confidence put me at ease. He didn’t just see scratched-up car glass—he saw a piece of the car’s history worth preserving. Fast forward to the results: flawless. No distortion, no waves, just crystal-clear glass that looks like it rolled off the factory floor. The difference is night and day. What sets Rick apart isn’t just his skill (though he’s a true artist—no machine could replicate his meticulous eye). It’s his respect for classic cars. He understands that for purists like me, original glass isn’t just glass; it’s part of the car’s soul. When he handed me the finished pieces, I swear I felt like I was 25 again, holding the keys to this beauty for the first time. To anyone debating whether to replace or restore: Don’t. Rick’s work at Unscratch the Surface is a game-changer for classic car restorations. If you’re keeping your car original, this is your only option. He saved me the heartache of losing factory glass, and I’ll forever be grateful. Thanks, Rick—you’ve made this Cuda owner’s dream come true. If you’re on the fence, take it from a guy who’s been around the block with classic cars: This is the real deal. —Steve (Petaluma, CA)
Steve Sbragia
April 3, 2025Rick was Incredible! I am a General contractor and was taken advantaged of from another company that did a demo and then raised his quote after we had given him a deposit for his demo. We Called Rick to help and... read more he was responsive and honored his quote. Rick is meticulous and did an outstanding job fixing our window scratches thru out our house. I would highly recommend him and would use him for any other future projects. Bill Diamondspur Builders.
William cardie
June 9, 2024 -
Richard was a lifesaver. I had a remote project with multiple scratches on a large ocean view window. When we agreed on a day he was on time and able to remove the scratches in one day. I hope that... read more I will not need him again but would surely call on him if needed
tom alderson
April 20, 2021I have been looking for glass restoration for a long time. I finally came across Unscratch the Surface and WOW all my glass that is no longer available looks amazing!!!!! The glass was in terrible condition and Rick made it... read more look like new. He was able to remove all the hazing and scratches. If you need glass restored Rick is who you need to see. Thank you!
Christian Mejia
May 19, 2025Rick with Unscratch the Surface is a true craftsman. I have used numerous artisans and craftsman for my discerning clients, and Rick has been one of the best. With clients recently he repaired a 16 foot glass dining table with... read more scratches from many Sunday family dinner traditions seen. Instead of replacing at a very high cost, my client was ecstatic with the thought of repairing it like new for a fraction of the cost. Rick left the residence spotless, and clean as if no work had taken place, even though the dust created was expected. I would highly recommend his abilities and expert services to any future client.
Q B D
June 9, 2019
A few of our favorite 5 star Google reviews
We value feedback from our satisfied glass restoration clientele. These are a few favorable 5 star reviews from only a few happy glass scratch repair customers since 2005. Thanks to all of you!
