Unscratch The Surface Reviews

Based on 25 reviews

Rick did a great job on windows I sent him for my Porsche restoration. I would not hesitate to use him again and recommend him unconditionally.

Richard Carlton
December 4, 2025

Rick is not only a gentleman but a master craftsman in his field. I’m so lucky I came across him because he’s a perfectionist and truly passionate about doing great work (a rare find). He’s the type of guy you... read more hope you got placed next to at the bar because not only will he tell you about the art of glass restoration but also some funny stories along the way. Rick completely fixed my Mercedes 1955 190 Sl glass (a car I only trust with the best). He’s a great guy and I’m extremely grateful. Thanks Rick!

Matt Southwick
October 4, 2025

Rick does a phenomenal job his attention to detail is second to none we had a large surface area( circa 1500 sq ft ) of glass restoration and resurfacing to do and Rick restored this glass way beyond our expectations

Patrick Walsh
April 2, 2025
Rick with Unscratch the Surface is a true craftsman. I have used numerous artisans and craftsman for my discerning clients, and Rick has been one of the best. With clients recently he repaired a 16 foot glass dining table with... read more scratches from many Sunday family dinner traditions seen. Instead of replacing at a very high cost, my client was ecstatic with the thought of repairing it like new for a fraction of the cost. Rick left the residence spotless, and clean as if no work had taken place, even though the dust created was expected. I would highly recommend his abilities and expert services to any future client.

Q B D
May 7, 2019

Rick is the original glass restoration pro. He paved the way for other glass restoration companies to emerge, and his experience shows in every project he touches. Over the years, he’s taught me many time-saving techniques and industry tricks that... read more only come with decades of hands-on expertise. We’ve referred customers back and forth for several years, and he’s the only person I trust enough to send my own clients to. His flawless glass scratch-removal work is truly the best I’ve ever seen. Unscratch the Surface is the company you want when you have high expectations for the final finish on your home’s glass panes. Their results speak for themselves.

Charles Coffey
November 28, 2025

We are a roofing company in Ventura and accidentally damaged a window during one of our tear-offs. I had a heck of a time trying to find someone that would even come and take a look. Then I just happened... read more upon Unscratch The Surface. Rick was on time to our first meeting and assured me that he could repair the scratches in the glass without having to replace the window. We scheduled a day to do the repair and Rick came through! Beautiful work at a fair price! My customer was happy and Rick made me a happy customer too! Thank you Unscratch The Surface!

Nick Fields
July 1, 2026
Richard was a lifesaver. I had a remote project with multiple scratches on a large ocean view window. When we agreed on a day he was on time and able to remove the scratches in one day. I hope that... read more I will not need him again but would surely call on him if needed

tom alderson
April 20, 2021

Rick did a really great job polishing out scratches on the window glass at our home. He showed up as scheduled, finished when he said he would and was always professional. He was very upfront about how the process would... read more work and the cost of the job. To be honest, I really hope I never have to go through this process again but if I need to, I’m calling Rick. Thank you for your hard work.

Brian Kerr
August 28, 2024

Rick Evans came to my aid on a project where it appeared hopeless to remove scratches from 8 grand worth of fire rated glass. Working tirelessly for several days he was able to remove all of the damage to the... read more glass., saving my company thousands for replacement.

ron henderson
May 13, 2019

Google Reviews - Unscratch the Surface

A few of our favorite 5 star Google reviews

Unscratch the Surface Reviews – We value feedback from our satisfied glass restoration clientele. These are a few favorable 5 star reviews from only a few happy glass scratch repair customers since 2005. Thanks to all of you!

Rich was a huge help. He was extremely professional. Multiple scratched tempered glass, on a large modern home, I was extremely happy with the work that Rich performed !! would recommend 10/10. (Google 5* review)

Greg Harmon - MA Building Services -Chicago, IL

Custom Home Tempered Glass Resurfacing - Deerfield, IL

Richard was a lifesaver. I had a remote project with multiple scratches on a large ocean view window. When we agreed on a day he was on time and able to remove the scratches in one day. I hope that I will not need him again but would surely call on him if needed. (Google 5* review)

Tom Alderson - Alderson Construction - Berkeley, CA

Custom Home Scratched Tempered Glass Resurfacing - Carmel, CA

Rick was referred to us from a glass consultant for a large scale repair job on some stadium glazing. After performing a successful mock up/demonstration, Unscratch the Surface was contracted to this large scale project over several months. Local union labor was utilized to complete the process with Rick providing general overview, materials and onsite training. The repairs were successful, with the quality consistent throughout the entire scope. (Google 5* review)

Adam Gault - Contractor - South Bend, IN

8500 Square Feet Stadium Tempered Glass Resurfacing

Rick Evans came to my aid on a project where it appeared hopeless to remove scratches from 8 grand worth of fire rated glass. Working tirelessly for several days he was able to remove all of the damage to the glass., saving my company thousands for replacement. (Google 5* review)

Ron Henderson - City Construction Company - Clarksburg, WV

Laminated Glass Resurfacing -Wellman Armory - Frankfort, KY

We saved several thousand dollars by choosing to have Richard refurbish 2 large panes of glass as opposed to replacement. Richard was very competent and was able to explain to our customer the process and expected results. (Google 5* review)

Greg Cole - Monterey Bay Window Cleaning - Carmel, CA

Custom Home Scratched Tempered Window Resurfacing - Carmel, CA

Unscratch The Surface’s performance was simply first class, very professional in their approach and service, and their work irreplaceable! To me there is nothing else out there like Unscratch The Surface. George Gauley, Image Productions – Los Angeles, California

George Gauley - Image Productions - Los Angeles, CA

Custom Home Large Tempered Glass Resurfacing - Beverly Hills, CA

Rick with Unscratch the Surface is a true craftsman. I have used numerous artisans and craftsman for my discerning clients, and Rick has been one of the best. With clients recently he repaired a 16 foot glass dining table with scratches from many Sunday family dinner traditions seen. Instead of replacing at a very high cost, my client was ecstatic with the thought of repairing it like new for a fraction of the cost. Rick left the residence spotless, and clean as if no work had taken place, even though the dust created was expected. I would highly recommend his abilities and expert services to any future client. (Google 5* review)

Ryan Freeborn - Designer - Bakersfield, CA

16 Foot Glass Table Resurfacing - Bakersfield, CA

In my 30+ years of commercial building operation and maintenance, I have seen many attempts to remove scratches from glass, and graffiti from glass and windows. I have to say that Unscratch The Surface has, by far done the best work I have seen, in removing glass scratches, and graffiti from glass. Unscratch the Surface’s work leaves no distortion or residual swirl or haze marks of the initial damage. I have recommended Unscratch The Surface to friends and colleagues alike. Gary Jupp, Chief Engineer, Able Engineering

Gary Jupp - Chief Engineer - Able Engineering - Los Angeles, CA

Los Angeles, CA

When Unscratch The Surface was called out to perform the glass scratch repair, there were glazers, consultants, superintendents and owners that were skeptical as to whether the glass scratches could be removed without distortion of the glass surface. Everyone was astounded to the results. Unscratch the Surface’s method of glass scratch removal was as cost effective as the results were clear. The scratches were gone. The cost of the removal of scratches verses the cost of replacement of glass, about 1 to 6 in savings. You would have to be a glass manufacturer or an installer to notice where the work was performed. Should the need for removal of glass scratches ever come up again, Unscratch The Surface will get the call. George Manley, Den-Mark Specialty Construction, Inc. – Tempe, Arizona

George Manley - Den-Mark Specialty Construction - Tempe, AZ

Commercial Scratched Glass Repair Project - Tempe, AZ

Thank you for the excellent glass graffiti scratch removal you completed at the Colorado Convention Center. At the beginning I was very skeptical. I had several companies come in and use a slurry machine, which left waves and distortion in the glass. I had also not seen the type of glass scratch removal you perform. When you came out to Colorado and completed the first pane of glass, I could not believe the quality of workmanship and the smooth result. Unscratch the Surface saved us the significant cost of replacing these windows. I had looked into replacing the glass due to the other vendors work leaving waves in the glass. Your short job completion time was also appreciated. We had over 50 panes of glass get vandalized and I had been told from other vendors it could take several weeks to months to take the scratches out of the glass. The work from Unscratch the Surface was done in just five days and the glass looked flawless. The glass looks like it had never been vandalized. You are a very courteous professional. I enjoyed working with you and Unscratch the Surface did a very good job, and I recommend your glass refinishing services for scratched glass. Tom Barnes, Colorado Convention Center – Denver, CO

Tom Barnes - Colorado Convention Center – Denver, CO

50 Panel Glass Graffiti Repair Project - Denver, CO

Unscratch The Surface literally saved thousands of dollars by repairing 8 very expensive tempered French doors on our new custom home, that had been damaged in the construction process. I was completely astonished at the results. I could hardly believe it after seeing the results. Truly amazing work. I would recommend Unscratch The Surface to anyone with a scratched glass problem. Rick Brown – Carlsbad, California

Rick Brown - Custom Home - Carlsbad, CA

Scratched Tempered Glass Doors Resurfaced - Carlsbad, CA

We had an extremely difficult glass scratch repair job at our construction school site which required the repair of a scratched tempered glass curtain wall of 35 panels. The job had to be done on off hours of school time and weekends and also needed to pass a stringent inspection of the repair due to the front entrance location. We were very happy with the quality of the work performed by Unscratch The Surface and highly recommend them for glass repair work. Beth Hansen, President – Mallcraft Inc., Altadena, CA

Beth Hansen - President – Mallcraft Inc.- Altadena, CA

35 Panel Tempered Glass Resurfacing - Altadena, CA

Unscratch the Surface has the only process of repairing glass scratch damage that leaves no distortion that I know of, or have ever seen or heard about. There is no question that Unscratch The Surface has the ability to literally save a construction job that is suffering glass scratch damage problems. Not only can they produce their “magic” at a fraction of the cost of replacement, but the time saving value is really a vital part of their service. I can sincerely recommend Unscratch The Surface without reservation. If you have a problem with scratched glass damage, no matter the uniqueness of the glass with damage, or the quantity of glass to be repaired without any distortion, Unscratch the Surface is definitely the one you need to call on. Terry Goebel, GW Associates – Brentwood/Los Angeles, CA

Terry Goebel - GW Associates – Brentwood/Los Angeles, CA

Custom Home - Large Tempered Glass Panels Resurfaced - Beverly Hills, CA

Reviews