-
Rick has THE BEST customer service! He saved the day under the wire and made the impossible happen for me. My family has a mom & pop shop in Noe Valley, San Francisco we desperately needed to fix... read more our window storefront in less than 24 hours in time for a CBS interview. I called every one in the San Francisco Bay Area (San Francisco, San Jose, the peninsula, and Sacramento) and understandably no one could open up their schedule to do the work in such a tight time frame. Less than 24 hours is tall order! I reached Rick earlier that day and I remembered how nice he was. All hope was lost, it was past 5pm and I had no one, but I called Rick again since I remembered how nice he was earlier that day. I made a second plea and he did me the huge curtesy of calling his friend, Don Leet, owner of Leet Glass Restoration in San Diego. That friend flew up to SF at 8:45pm that evening and started the work the next day at 7:30am in time to restore the window before my deadline. I couldn't have accomplished this in less than 24 hours without Rick's kindness. Even though he lived far away, he still offered an ear, glass education, and a fantastic solution to my problem. I appreciate him. He's a blessing to my family business even though we are far away. He is a great human being! Bless you big time dude!
Kay Astorga
November 1, 2025Rick Evans came to my aid on a project where it appeared hopeless to remove scratches from 8 grand worth of fire rated glass. Working tirelessly for several days he was able to remove all of the damage to the... read more glass., saving my company thousands for replacement.
ron henderson
May 13, 2019We are a roofing company in Ventura and accidentally damaged a window during one of our tear-offs. I had a heck of a time trying to find someone that would even come and take a look. Then I just happened... read more upon Unscratch The Surface. Rick was on time to our first meeting and assured me that he could repair the scratches in the glass without having to replace the window. We scheduled a day to do the repair and Rick came through! Beautiful work at a fair price! My customer was happy and Rick made me a happy customer too! Thank you Unscratch The Surface!
Nick Fields
July 1, 2026 -
Rick was Incredible! I am a General contractor and was taken advantaged of from another company that did a demo and then raised his quote after we had given him a deposit for his demo. We Called Rick to help and... read more he was responsive and honored his quote. Rick is meticulous and did an outstanding job fixing our window scratches thru out our house. I would highly recommend him and would use him for any other future projects. Bill Diamondspur Builders.
William cardie
March 6, 2024Rick does a phenomenal job his attention to detail is second to none we had a large surface area( circa 1500 sq ft ) of glass restoration and resurfacing to do and Rick restored this glass way beyond our expectations
Patrick Walsh
April 2, 2025I have been looking for glass restoration for a long time. I finally came across Unscratch the Surface and WOW all my glass that is no longer available looks amazing!!!!! The glass was in terrible condition and Rick made it... read more look like new. He was able to remove all the hazing and scratches. If you need glass restored Rick is who you need to see. Thank you!
Christian Mejia
May 16, 2025 -
We saved several thousand dollars by choosing to have Richard refurbish 2 large panes of glass as opposed to replacement. Richard was very competent and was able to explain to our customer the process and expected results.
Clean Windows
April 18, 2021Rick has done several sets of glass for me. I restore classic cars & good original glass is hard to find. Most of it is scratched. Sometimes small & some pretty deep. Rick performs a work of art on them... read more & they come back looking brand new. Always gets them done when I need them. Communication is great & price is more than fair. Don’t hesitate to contact him for any glass polishing needs.
David Davis
May 2, 2024Rick with Unscratch the Surface is a true craftsman. I have used numerous artisans and craftsman for my discerning clients, and Rick has been one of the best. With clients recently he repaired a 16 foot glass dining table with... read more scratches from many Sunday family dinner traditions seen. Instead of replacing at a very high cost, my client was ecstatic with the thought of repairing it like new for a fraction of the cost. Rick left the residence spotless, and clean as if no work had taken place, even though the dust created was expected. I would highly recommend his abilities and expert services to any future client.
Q B D
May 7, 2019
A few of our favorite 5 star Google reviews
Unscratch the Surface Reviews – We value feedback from our satisfied glass restoration clientele. These are a few favorable 5 star reviews from only a few happy glass scratch repair customers since 2005. Thanks to all of you!
