5 ways to guarantee a successful glass scratch removal project
When the subject of glass scratch removal projects/repair comes up, most people think
somewhere along the lines of the following :
- “If you can feel the scratch with your fingernail (or your fingernail gets hung up in the scratch), it’s too deep to remove.”
- “Glass scratch repair will make the glass distorted and wavy looking.”
- “The glass glass scratches are gone but now the window looks hazy, lacks it’s original luster, and when I look up into the light, there are swirls everywhere!”
These statements were both fairly accurate up until a few years ago. Now, there are many new glass scratch companies that claim they have acquired some ingenious new tools designed to remove scratches from glass. However, just as possessing even the finest golf clubs does not necessarily make one a great golfer, neither does a person with the best glass scratch removal equipment possess the skill to flawlessly remove glass scratches from your windows or doors, restoring your view to the outdoors. Here are five things to look for when seeking a company that claims they can fix scratched glass.
- How long have they been working on glass? There is no substitute for time and experience. Always find the scratched glass repair company with the most experience in the field. It’s one thing to go thru a day or two of training and quite another to have real “in the field” experience. So ask them how long have they been working on tempered glass scratch removal. Check their track record. Call their references! This one company actually told me their testimonials are fake but they have them for tricking google and the search engines. Very unethical, regardless of how good their marketing is. There is no substitute for experience.
- Have they ever performed this specific type of glass scratch repair? There are many different types of glass, both in strength and hardness, tempered and annealed, laminated, etc. If they seem to be stressing that the glass might break or it may have some distortion, quickly send them on their way and do not let them “experiment on your expensive windows!
- Ask them if you, the client can pick out an area that you would like to see a demo of their work. Most glass scratch removal companies will look for a few tricks to make their demo appear better than it really is. Make sure the area gets sun at about a 60 degree angle or else some overhead lighting by the scratched area. This will show up any incomplete polishing, a common problem with most glass scratch repair companies. Also, find the heaviest scratches to really see if they are worth hiring. And dismiss them if they tell you it’s impossible to remove scratches that are within an inch of the edge of the frame. Also a sign of an unqualified scratched glass guy!
- Ask to see not only written referrals but also pictures of them or their company actually working on specific scratched glass projects. Another trick some companies are using is to post different types of repairs, such as, sliding door resurfacing or conference table resurfacing, hardwater stain removal, or claiming they can flawlessly restore doors or windows with an amazing view without leaving distortion, swirls or haze, yet they have never performed this even one time! Sounds outrageous? We have seen it many times.
- Ask them if they can guarantee not only no distortion but can they guarantee “no haze, no swirls and no distortion” under all lighting conditions and also from all angles. You never know when you may be looking out your window or from where so the glass scratch removal must be perfect from all possible views. Sadly many cannot deliver or will again make some excuses such as, “that’s the best that it’s going to look”. If you hear anything like these words, send them away, quickly! And please make sure they will guarantee to replace the window if they cause noticeable distortion. We have seen a resurfacing company from San Clemente, California actually ruin a window with distortion and refused to replace the $3000.00 piece of glass. Please call us for the name of the company, although they have changed names a few times. We have cleaned up a handful of their jobs already.
There are other probing questions you can ask a glass scratch removal company but these are good to start with to determine if you truly have found a glass resurfacing service company that can remove glass scratches! Can they make your glass look like it did before it was ever scratched? Expect flawless glass scratch removal and glass resurfacing projects because it is definitely attainable.
“For The Best Glass Scratch Removal – Call Unscratch the Surface” 805-295-9020 or 888-986-7272